The Web Hosting Blog

The “Customer Hub” evolves in simplicity, again and always!

As you surely know, the “Customer Hub” is an interface unique to Funio and the ideal tool to contact our support department, as well as manage your account and your products. Recently, new products have been added to our array of services (such as SSL Certificates and Funio CakeMail, our email marketing solution), but until now these products were not available for customers that did not own a Funio hosting plan. Not anymore!

If you wish to exploit [...]

2013 Survey Results: Final Observations (Article 3/3)

This is the final article out of a series of 3 that relates our observations following the evaluation of the results found in a recent survey sent to all our customers. The previous article discussed the improvement of our communications and our presence for our customers.

Preserving an excellent quality-price ratio

The survey confirms that our customers appreciate the Funio quality-price ratio. Consequently, it is imperative that we keep this advantage, and we firmly intend to do so, in [...]

2013 Survey Results : Ongoing Observations (Article 2/3)

This is the second article out of a series of 3 that relates our observations following the evaluation of the results found in a recent survey sent to all our customers. The previous article discussed the consistency of our services.

Improvement to our communications and our presence for our customers

All through last year, all our efforts have been oriented towards the optimization of our operations. Indeed, we have been concentrating our efforts on our customer interfaces, our providers, [...]

2013 Survey Results: First Observations (Article 1/3)

Several weeks ago, we sent a survey to all our customers which had the following main objectives:

• Become more familiar with the profile of the people that use our services
• Know what is the perception our customers have of our services
• Know what is the perception our customers have of our company (Funio)
• Gather comments and suggestions for each of the previous aspects to better prioritize our projects

We are very satisfied with the response volume [...]

2013 Survey Results: Contest Winners!

Several weeks ago, we have sent to all our customers a survey as a means to better know them, and also to obtain additional information on their needs. We have then proceeded to a draw of 21 prizes, which included a 12 month free hosting plan (up to a value of $200).

Here is the list of all the winners that have been contacted in the last few [...]

Over 200 Applications & Improved Security only in One-Click!

You probably know our One-Click service that is included on all our Panelbox hosting plans. This service allows you to easily install many popular Web applications such as WordPress, Joomla, OsCommerce and many more. If you were not aware of this feature, you can take advantage of it right now in your Panelbox control panel under the One-Click section!

Funio, in partnership with Softaculous, is proud to announce the upgrade to this Panelbox add-on! In the week of April 8th [...]

Why would you register a .biz & .info domain at $9.95/year?

For the upcoming weeks, Funio offers you the possibility to register .BIZ and .INFO domain names at $9.95/year. Since you probably already possess a domain name, why would you take advantage of this?

Protect your Brand

Possessing multiple domain names allows you primarily to protect your brand and avoid confusion when your customers or potential customers attempt to reach you. By registering multiple popular domain extensions, .COM, .NET, .ORG, .BIZ, .INFO, .CA (for Canadian residents), you are making sure that [...]

Recognizing Phishing Attempts

We have noticed yesterday that several of our customers received Phishing emails attempting to get them to enter their access credentials to a fake Customer Hub.

Funio, like any company with a secure website, is occasionally the subject of phishing scams that aim to trick its customers into giving personal through email or on an unsecured website.

Phishing

Phishing emails will usually ask to send personal information in an email reply, or link you to an illegitimate website that looks [...]

A Funio Year – Over $600 in prizes to win!

This January concludes our first year of independent activity at Funio. The result of 15 years of expertise in web hosting moulded our desire to simplify processes, improve our products and make our customers’ experience more enjoyable, hence giving birth to Funio.

In order to better understand the profile of the Funio community and its future needs, we have created a customer-satisfaction survey. It takes only a few minutes to fill and gives you access to numerous prizes!

[...]

Funio SSL Certificates : easy-to-install and affordable security

Funio SSL Certificates : easy-to-install and affordable security

Website security is a webmaster’s constant preoccupation. You can now take advantage of our new, easy-to-install and affordable SSL certificate service.

The easiest SSL installation process

The installation of an SSL certificate is often a more than 10 step process, but we have stripped it down to 3:

1. Enter your contact information (CSR creation)
2. Validate the data with the certificate authority
3. Enjoy!

Not only is this easy, [...]