Current Incidents

Resolved

All systems running without issues.

Recently resolved

When: Wednesday, April 4, 2018 at 12:00 EST

Description: we need to restart S022 in emergency following a software issue. Following this, the server and its services won’t be available for about 30 minutes.

Thanks for your patience.

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When: Friday, April 6, 2018 from 6:00 to 6:30 AM EST.

Description: a planned maintenance is necessary for our ticketing system. We will run it on Friday, April 6 from 6:00 to 6:30 AM EST.

During the maintenance, you won’t be able to access your tickets in the Funio Hub nor create any new tickets or sending emails to support@funio.com. The maintenance should last between 10 and 30 minutes.

We thank you for your patience and

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Following our maintenance, we are experiencing a few issues with our provider with SSL creation and the approval emails. Our team is working on it as fast as possible.

Sorry for the

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Because of an issue on our provider’s side, .ca domain names aren’t available for now. Our team is working with our provider as fast as possible to fix the issue, but as of now, registering and renewing .ca domains is not

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When: Monday, March 5 at 7.30 PM

Description: We are currently experience a DDoS attack on s019. This out of our control event is forcing us to null-route the IP address. Therefore, the server and its services are not available.

Our team is monitoring the situation and doing everything possible to restore the service.

Thank you for your patience and understanding.

Update, 8 PM: The attack has stopped for now. Our team is monitoring the situation.

Update, Tuesday March 6, 6 AM: The attack has returned, and therefore all the services on s019 are unavailable. We’re sorry about the inconvenience. Thank you for

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When: Saturday, March 10 2018. From 7.30 AM to 10.30 AM EST.

Description: We will run a maintenance on our own infrastructure on Saturday, March 10 2018. Funio.com and the Funio Hub won’t be available for the duration of the maintenance. Therefore, it won’t be possible to purchase a new product or perform any upgrades.

There won’t be any impact on your websites or emails. If you need to contact us, feel free to email us directly at support@funio.com, our team remains available to help at any moment.

Thank you for your understanding.

Update, 10:30. The maintenance is still ongoing

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When: Saturday, December 2, 8 PM to Sunday, December 3 at 8 AM

Description: We will need to reboot all of our shared infrastructure. All of the servers will be unavailable for around 30 minutes. We are sorry for the inconvenience, thank you for your

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When: from November 27 to December 1st, 2017. Between 4:00 and 6:00 am.

Impact: VPS rebooted, unavailability for a few minutes following reboot

Description: We need to run a significant security update on all VPS. We expect a downtime of a few minutes following the reboot of the VPS. We will update several VPS every night. Don’t hesitate if you have any questions, Thank you for your

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When: Wednesday, November 15 2017 – 22:00

Description: Our provider needs to run a planned maintenance on the network. This will affect the following servers. We expect a downtime of 30 minutes maximum. 

s111, s112, s113, s114, s115, s116, s117, s118, s119, s120, s121, s122, s123, s124, s125, s126, s127, s128, s129, s130, s131, s132, s133, s134, s171, s172, s173, s174, s181, s182, s183, s184, s191, s192, s193, s194, s200, s201, s202, s203, s204, s300, s301, s403a/b, s404a/b, s405a/b, s406a/b, s407, s408, s411a/b, s412a/b

Feel free to contact us if you have any questions.

Thank

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Date: October 26th, 2017 – 18:00 – 22:00

Description: Our cloud provider is running a maintenance on its infrastructure. This should not impact the availability of the VPS services. However, during the maintenance, it won’t be possible to upgrade or scale a VPS, or to purchase a VPS.

Thank you for your

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