Funio

Affected services : Services hosted on the server s015 Start : Friday, June 14th 2013 at 7:30 p.m. (Eastern Time) Impact : Service is now stable Estimated time of resolution : indeterminé

We detected a SYN attack against the server s015.panelboxmanager.com that affected the quality of the service offered during the last 30 minutes.

We just apply a protection to limit issues that can be created by this kind of attack.

We are sorry for all inconvience caused by this issue. If you have questions, do not hesitate to contact our technical team.

Thank you for your collaboration and Details

Service affected: Services hosted on the mentioned servers Start: Friday, June 13th 2013 at 1:30 p.m. (Eastern Time) Estimated impact: No direct impact

Our team will gradually deploy a new module called CageFS that is available with the operating system that is used in our servers, Cloudlinux. This module provides the functionality to encapsulate all accounts hosted on a server in a virtualized file system.

In a shared hosting environment, multiple accounts are hosted in the same server. This feature helps to assure a high security level of the server where your account is hosted by adding an isolation layer Details

Service affected: Services hosted on the mentioned servers Start: Friday, June 13th 2013 at 11:00 a.m. (Eastern Time) Estimated impact: No direct impact

Our team will gradually deploy a new module called CageFS that is available with the operating system that is used in our servers, Cloudlinux. This module provides the functionality to encapsulate all accounts hosted on a server in a virtualized file system.

In a shared hosting environment, multiple accounts are hosted in the same server. This feature helps to assure a high security level of the server where your account is hosted by adding an isolation layer Details

Start time: Wednesday, June 12 2013 04:30 AM EST Resolution time: Estimated to 1 hour Impact: All services hosted on Panelbox server s014 are currently unavailable

Early this morning we noticed an abnormal server behavior which led to a server crash. To ensure the integrity of the files we are currently running a filesystem check on the server. We expect this to take about an hour during which the server will be unavailable.

—

Resolved: Wednesday, June 12 2013 05:00 AM EST

The server is now back online

Service affected: Services hosted on the mentioned servers Start: Wednesday, June 12th 2013 at 11:00 a.m. (Eastern Time) Estimated impact: No direct impact

Our team will gradually deploy a new module called CageFS that is available with the operating system that is used in our servers, Cloudlinux. This module provides the functionality to encapsulate all accounts hosted on a server in a virtualized file system.

In a shared hosting environment, multiple accounts are hosted in the same server. This feature helps to assure a high security level of the server where your account is hosted by adding an isolation layer Details

Affected services: Panelbox Servers s006, s007, s008 et s009 Beginning : Tuesday, June 11th 2013 at 10:00 a.m. Impact: No direct customer impact Estimated resolution time : undetermined

We noticed an hardware issue on the physical server that hosts the following Panelbox servers :

s006 s007 s008 s009

For this reason, we balanced the charge of these Panelbox servers on another physical server the time to change the defective hardware in the concerned server.

All services hosted on these servers are currently reachable and we will update this blog post when the maintenance will progress.

—

Resolved : June 13th Details

Service affected: Services hosted on the mentioned servers Start: Monday, June 10th 2013 at 11:00 a.m. (Eastern Time) Estimated impact: No direct impact

Our team will gradually deploy a new module called CageFS that is available with the operating system that is used in our servers, Cloudlinux. This module provides the functionality to encapsulate all accounts hosted on a server in a virtualized file system.

In a shared hosting environment, multiple accounts are hosted in the same server. This feature helps to assure a high security level of the server where your account is hosted by adding an isolation layer Details

Service affected : Backup services offered on Panelbox servers s008, s028, s034, s702 and s703 Start : Tuesday, June 4th 2013 at 2:30 p.m. (Eastern time) Estimated impact : Backup restore service for these servers cannot restore points earlier than today

Due to technical reasons, we reinitialized backup services offered for the servers s008, s028, s034, s702 and s703. This will make it impossible to restore snapshots taken earlier than today.

If you have any questions, please do not hesitate to contact our support team (http://www.funio.com/contacts/).

Thank you for your patience and understanding.

The Funio Team

http://hub.funio.com

Service affected: Services hosted on the mentioned servers Start: Wednesday, May 5th 2013 at 11:00 a.m. (Eastern Time) Estimated impact: No direct impact

Our team will gradually deploy a new module called CageFS that is available with the operating system that is used in our servers, Cloudlinux. This module provides the functionality to encapsulate all accounts hosted on a server under a virtualized file system.

In a shared hosting environment, multiple accounts are hosted in the same server. This feature helps to assure a high security level of the server where your account is hosted by adding an isolation layer Details

Servers : Panelbox s001 to s032 Start: Tuesday, May 29 at 17:20 pm Impact: Slowness on server services Estimated time of resolution : Unknown

We detected a network attack from servers s001 to s032 which could slow servers services for a few minutes. Our administrators are working on the problem in order to mitigate this attack. We will update this blog in the next 30 minutes.

We apologize for any inconvenience this situation may cause. If you have any questions, please do not hesitate to contact our support team (http://www.funio.com/contacts/).

Thank you for Details