Here at Funio, we are always trying to make your lives easier! This effort can be found in each and every one of our actions. We continuously evolve our interfaces and products as a means to provide you with the best web hosting experience you can get.
As a means to include you even more in our ongoing development and all the different improvements made on our various platforms, we have decided to publish system updates on our blog. You will be able to find these posts approximately once a month, under the title “System Improvements (Month/Year).
Here are this month’s new improvements
Security and Welcome Email
A secure internet starts by applying best practices! In order to avoid that your hosting plan’s login information can be found in your inbox, the welcome email that you receive when you purchase a new Funio product now only contains general information on hosting management.
From now on, you will be able to access your precious secure information from your Customer Hub in the product’s management section. From this secured space, you can connect to your hosting control panel (cPanel) and can also take the opportunity to modify your passwords.
Technical information on your hosting plan
You now have, at the tip of your fingers, all the necessary tools to extract the maximum from your Funio hosting space! The technical data page, which helps you by being a reference sheet for hosting management (located in the Customer Hub), now has contextual information clarifying password resets and contains direct links to your cPanel management interface. We have also standardized the text leading to knowledge base articles.
To access the technical data page…
- Connect to your Customer Hub
- Go to the Products section
- Select your hosting plan
- Click on Technical data in the left-hand side menu
VAT management
We made the lives of those subjected to the Valued Added Tax (VAT) a bit easier! In your Customer Hub, we added new explanatory messages, made the submission and management of the tax exemption number more user-friendly, and finally, we added an explanatory note about VAT in welcome emails.
If you wish to submit your tax exemption number, go here!
Funio ordering process
It has never been this easy to order a Funio product! We made important adjustments to the ordering process/shopping cart in order to allow you to better understand our products and make acquisitions much easier. This development takes root in a global project to improve Funio product management. There’s more to come in the upcoming weeks!
Do you want to see the ordering process? Just go to Funio.com and order any product!
Domain migration
To reduce transfer delays and simplify the domain name migration process, we have added a contact form to initiate the registrant validation process without the need to make a secondary confirmation.
The Funio domain migration process is when you have a domain still managed under our old platform (under the name iWebreservation), and that you wish to manage it through our new platform, consequently taking advantage of profitable rates and our unique management interface (Customer Hub). To initiate a domain migration, click here!
It’s your turn
You now have better visibility on the overall improvements that you are already taking advantage of, since early March 2015.
I would like to remind you that should you meet any difficulties with our interfaces, or if you have improvement suggestions, do not hesitate to contact us through the assistance section of the Customer Hub, or through LiveChat!
