When : Monday, May 12th 2014, between 10:00 p.m. and 11:00 p.m. EDT.
Affected servers : Panelbox servers:
- s401
- s402
- s403a
- s403b
- s404a
- s404b
- s405a
Impact : Control panels randomly unreachable during the maintenance window.
Description : cPanel, the core control panel we use in our shared hosting infrastructure, will be updated on these servers to allow new technical features on our shared hosting Panelbox infrastructure.
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Updated: 12th of May – 09:42 p.m. EDT.
We are conducting the last mandatory checks before the maintenance begins.
Next update: 12th of May – 10:00 p.m. EDT.
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Updated: 12th of May – 10:00 p.m. EDT.
The maintenance has begun. The Panelbox servers mentioned above will be available sporadically for the duration of the maintenance. The services will be back online reliably in a maximum of one hour.
Next update: 12th of May – 10:15 p.m. EDT.
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Updated: 12th of May – 10:15 p.m. EDT.
The process of updating cPanel unfolds as planned.
Next update: 12th of May – 10:30 p.m. EDT.
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Updated: 12th of May – 10:30 p.m. EDT.
Except for the servers s403a and s403b for which the updates are still in progress, the updates cPanel are completed for all other servers. We start now the verification phase that comes with this type of maintenance to ensure the reliability of your services.
Next update: 12th of May – 10:45 p.m. EDT.
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Updated: 12th of May – 10:50 p.m. EDT.
The cPanel update is completed for the server s403a.
We are pleased to confirm that all services on all the servers but s403b are fully functional and back online.
The maintenance is complete for all servers except s403b.
You now benefit of the 11.42 version of cPanel on your Panelbox Pivate Infrastrucutre.
Next update: 12th of May – 11:00 p.m. EDT.
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Updated: 12th of May – 11:00 p.m. EDT.
The cPanel update for the server s403b is still on going.
Next update: 12th of May – 11:15 p.m. EDT.
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Updated: 12th of May – 11:15 p.m. EDT.
The higher server load makes the upgrade process slower than we expected.
Next update: 12th of May – 11:30 p.m. EDT.
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Updated: 12th of May – 11:25 p.m. EDT.
The cPanel update is completed for the server s403b.
We are pleased to confirm that all services on the server are fully functional and back online.
The maintenance is now fully completed for all servers.
You now benefit of the 11.42 version of cPanel on your Panelbox Pivate Infrastrucutre.
We would like to apologize for any inconvenience this maintenance may have caused, and would like to thank you for your patience and your understanding.
Should you have any questions, please do not hesitate to contact our Support Team by Live-Chat or write to us through the Assistance section of your Customer Hub.
Funio
