Current Incidents


All systems running without issues.

Recently resolved

When: Tuesday, November 20, 11:00 AM EST.

Description: An issue on our provider’s side might cause issues for your domain name management and purchases. We are in communication with our provider and will update the status as soon as we have more information.

Update, 12:00: Everything seems to be working fine, now. Thanks for your


When: October 27, 2018 from 19:00 to October 28, 2018 at 08:00 EST.

Description: We need to run a hardware maintenance in one of our data center. During the night between October 27 and October 28, servers s001 to s058 might be unavailable for 30 minutes to 4 hours.

Sorry for the inconvenience. Thank you for your


When: September 22, 2018, from 18:00 to 21:00 EST.

Description: We need to run a maintenance for our ASP service on servers s111 to s134, s171 to s204 and s415 to s419.

Websites using ASP might experience a 30 minute downtime during this window. If your website does not use ASP, you will not be impacted.



When: Saturday, September 08 at 8 PM til Sunday, September 09 at 8 AM EST.

Description: We need to run a hardware maintenance in one of our Data Centers. This will impact the following servers: from s111 to s134, s200, s201, s300, s301. We expect a downtime of roughly 30 minutes during this window.

Don’t hesitate to reach out to us if you have any questions. Thanks for your


The call center in Montreal is unable to receive phone calls. Please email: to open a ticket, or send a request through the Funio Hub. You may request a support agent to contact you by telephone in your email.

Sorry for the inconvenience. The Funio


On Monday, June 18 at 1 AM EST:

Following a software issue, we are forced to reboot the server s019. We expect between 15 and 30 minutes of downtime.

Thank you for your


When: From June 26 to June 29 included, between 00:00 and 5 AM EST.

Description: We are upgrading all of our cPanels to the new stable version (70), following this schedule.

  • June 26: VPS with V7
  • June 27: Shared hosting and reseller plans with V7
  • June 28: VPs with V6
  • June 29: Shared hosting and reseller plans with V6

During this maintenance, you won’t be able to log into the cPanel from the Funio Hub. However, you will be able to go straight to your cPanel using your login and password. Following this upgrade, only TLS 1.2 will be


Date: Monday, May 14 2018. From 6 AM to 7 AM EST.

Description: A hardware maintenance is necessary for s001, s014, s038, s052, s053, s056, s057, as our team needs to change SSD drives. The service will therefore be unavailable from 6 to 7 AM EST.

Thank you for your


When: Friday May 4, 5.10 PM

Description: Following a hardware incident, s001, s014, s038 and s039 are currently unavailable. Our team is working on the issue and expects a quick resolution.

Sorry for the inconvenience and thanks for your


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