Current Incidents

Resolved

All systems running without issues.

Recently resolved

When: Tuesday, October 21, 2021, at 5:30 PM EDT

Description: Server s241 is currently unreachable. Our team is working to restore access to the server as quickly as possible.

Thank you for your understanding.

Update: The problem was resolved and the server is back

at

When: Wednesday October 13 2021, at 11:30 AM EDT

Description: A network issue with our provider causes our site billing.funio.com to be unavailable. Our provider is currently working to resolve this issue. We will update this post once the issue is resolved.

We apologize for any inconvenience this may cause.

Update: Our provider fixed the routing issue and service is back to normal

at

When: Wednesday, October 6 at 5:00 PM EDT.

Description: We need to do an urgent maintenance on one of our DNS servers and one of our hybrid Windows servers. Some websites that use ASP and ASP.Net will be temporarily unavailable. If you are using our name servers, your website should respond correctly, our DNS cluster will still handle all your DNS queries.

We apologize for any inconvenience this may cause.

Update: The maintenance is completed, all services are

at

When: Thursday, September 2nd at 7:00 PM EDT.

Description: We need to do an urgent maintenance on servers s115, s116, s117, and s118. We expect a downtime of roughly 30 minutes during this maintenance.

Don’t hesitate to reach out to us if you have any questions. Thanks for your

at

When: Tuesday, September 7, 2021 from 11:30 a.m. EDT

Description: We will do a maintenance of our phone system for an indefinite period. The call center in Montreal will be unable to receive calls. Go through the Funio Hub to open a ticket or send an email to support@funio.com

We are sorry for the inconvenience. We thank you for your understanding.

The Funio Team

Update: The maintenance is

at

When: Wednesday, August 11, 2021, at 9:30 PM EDT

Description: A problem with the Cloud infrastructure of our provider affects several VPS servers. All the affected servers are unreachable at the moment or performances are degraded.  Our provider is investigating the issue.

Do not hesitate to reach out to us if you have any questions.

Thanks for your understanding.

August 12, 2021, at 2:00 EDT

The problem has been fixed by our Cloud provider and we have restarted the impacted

at

When: Thursday July 15th 2021 between 8:00 am and 9:00 am EDT

Description: We will proceed to an important update on billing.funio.com, therefore the client area will be unavailable for up to an hour during the maintenance.

Thank you for your

at

When: Tuesday, June 29 2021 at 2:00 PM EDT.

Description: We are investigating a hardware problem that affects servers s006 to s009.

Don’t hesitate to reach out to us if you have any questions.

Thanks for your understanding.

Update: The servers are now

at

When: Monday May 31st 2021, at 10:30 AM EDT

Description: A network issue with our provider causes packet loss and errors with our funio.com and billing.funio.com sites. Our provider is currently working to resolve this issue. We will update this post once the issue is resolved.

We apologize for any inconvenience this may cause.

Update: There was a denial of service attack on our provider’s network. Our provider identified the attack and they have put mitigation procedures in place. Service is back to normal

at

When: Tuesday, April 20, 2021, at 1:30 PM EDT

Description: One of our DNS servers and one of our hybrids Windows servers are down. Some websites that use ASP and ASP.Net are temporarily unavailable, but a technician is already on his way to our Data Center. If you are using our NS, your website should respond correctly, our DNS cluster will still process all your DNS requests.

We apologize for any inconvenience this may cause you.

Update: All services are available.

Thank you for your

at

Funio Community

Funio on Google+