Current Incidents

Resolved

All systems running without issues.

Recently resolved

When: Thursday May 18, 19:00

Services affected: s201 and s301

Description: A reboot is necessary for those servers. We expect a downtime of around 10 minutes.

We are sorry for the inconvenience. Feel free to contact us if you have any questions. Thank you for your

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When: Wednesday May 17

Services affected: s119, s120, s121, s122, s123, s124, s125, s126, s127, s128, s129, s130, s131, s132, s133, s134, s410a, s411a, s411b, s412a, s412b, s414a, s414b

Description: These servers might experience a very short interruption of service (5 minutes maximum) during the afternoon, as we finish configuring the new hardware.

We are sorry for the inconvenience. Feel free to contact us if you have any questions. Thank you for your

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When: Tuesday May 16, 19:00 EST

Services affected: s119, s120, s121, s122, s123, s124, s125, s126, s127, s128, s129, s130, s131, s132, s133, s134, s201, s301 s410a, s411a, s411b, s412a, s412b, s414a, s414b

Description: Following the hardware malfunction of this afternoon and last night, we need to proceed to a change in the data centre.

Service will therefore be unavailable for 30 minutes, between 19:00 and 20:00.

We are sorry for the inconvenience. Feel free to contact us if you have any questions. Thank you for your understanding.

Update, 20:50: The maintenance went well and everything is back to normal. Thank you

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When: Tuesday May 16 13:50 EST

Services affected: , s119, s120, s121, s122, s123, s124, s125, s126, s127, s128, s129, s130, s131, s132, s133, s134, s410a, s411a, s411b, s412a, s412b, s414a, s414b

Description: A hardware problem is causing a downtime on the servers mentioned above. All of our team is working to solve the issue as fast as possible.

We are sorry for the inconvenience. Feel free to contact us if you have any questions. Thank you for your understanding.

Update 14:30: The service is back for now, we are monitoring the

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When: Monday May 15 23:00 EST

Services affected: VPS servers, s119, s120, s121, s122, s123, s124, s125, s126, s127, s128, s129, s130, s131, s132, s133, s134, s410a, s411a, s411b, s412a, s412b, s414a, s414b

Description: A problem is causing a downtime on the servers mentioned above. All of our team is working to solve the issue as fast as possible.

We are sorry for the inconvenience. Feel free to contact us if you have any questions. Thank you for your understanding.

Update, 00:00 EST: The service is still unavailable and the team is working on it as fast as possible. Thank you

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Start: Thursday, May 11 2017. 12:30 EST

Service impacted: s127

Description: s127 is currently under a DDoS attack and is therefore null routed and unavailable.

Sorry for the inconvenience and thank you for your understanding. Feel free to contact us if you need by the Assistance section of your Funio Hub.

The Funio Team

Update, 14:00: The DDoS attack is still ongoing and the server is not available.

Update, May 12, 14:30: The DDoS attack has stopped for now and the service is back online. We will keep monitoring the

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When: Sunday May 7 21:30 EST

Services affected: s119, s120, s121, s122, s127, s128, s129, s120, s410a, s411a, s411b, s412a, s412b, s414a, s414b

Description: A problem is causing a downtime on the servers mentioned above. All of our team is working to solve the issue as fast as possible.

We are sorry for the inconvenience. Feel free to contact us if you have any questions. Thank you for your understanding.

Update, 23:00 EST: s411a and s411b are back online.

Update, 23:20 EST: Only s127, s128, s129 and s130 are currently unavailable. The other servers are now back online.

Update, 23:50 EST: All services are now back

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Start: Monday, May 1st 2017. 15:00 EST

Service impacted: s127

Description: s127 is currently under a DDoS attack and is therefore null routed and unavailable.

Sorry for the inconvenience and thank you for your understanding. Feel free to contact us if you need by the Assistance section of your Funio Hub.

The Funio Team

— Update, Tuesday, May 2, 09:00 Unfortunately, the attack is still ongoing and therefore the server is unavailable.

Update, Tuesday, May 2, 13:00 Unfortunately, the attack is still ongoing and therefore the server is unavailable. Our team is still hard at work to isolate the targeted account and get

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When: Friday, April 21 2017, form 2 PM to 4 PM EST

Impact: During the maintenance, it will be impossible to provision a new VPS.

Description: We are updating our VPS configuration and therefore, while we push the changes online, the purchase and provisioning of new VPS instances during this time frame won’t be possible.

All VPS products will work perfectly during the maintenance and won’t be impacted.

Thank you for your understanding, feel free to contact us if you have any

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Start: Thursday, March 30 2017. 4.45 pm EST

Service impacted: s036

Description: We need to run a maintenance for S036. A reboot will be necessary. We expect a downtime of about one hour.

Sorry for the inconvenience and thank you for your understanding. Feel free to contact us if you need by the Assistance section of your Funio Hub.

The Funio

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