{"id":479,"date":"2012-06-11T17:00:31","date_gmt":"2012-06-11T21:00:31","guid":{"rendered":"http:\/\/blog.funio.com\/fr\/?p=479"},"modified":"2012-06-11T17:00:31","modified_gmt":"2012-06-11T21:00:31","slug":"funio-lance-sa-nouvelle-interface-dassistance","status":"publish","type":"post","link":"https:\/\/blog.funio.com\/fr\/2012\/06\/funio-lance-sa-nouvelle-interface-dassistance\/","title":{"rendered":"Funio lance sa nouvelle interface d&#8217;assistance!"},"content":{"rendered":"<h3>La nouvelle interface d&#8217;assistance de Funio est arriv\u00e9e!<\/h3>\n<p>\u00c9volution. Am\u00e9lioration. Transformation. Les nouveaut\u00e9s se multiplient chez Funio! \u00a0Nous sommes fier de vous pr\u00e9senter notre nouvelle interface d&#8217;assistance qui se d\u00e9marque principalement de 3 fa\u00e7ons:<\/p>\n<p><strong>1- Un design agr\u00e9able et une simplicit\u00e9 d&#8217;utilisation remarquable<\/strong><\/p>\n<p>On dit qu&#8217;une image vaut milles mots? \u00a0Constatez par vous-m\u00eame l&#8217;excellent travail de notre \u00e9quipe!<\/p>\n<p><!--more--><\/p>\n<p style=\"text-align: center;\"><strong>Avant<\/strong><\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone aligncenter\" title=\"Assistance (avant)\" src=\"http:\/\/media.funio.com\/images\/kb\/blog\/Hub_Assistance_Old.png\" alt=\"\" width=\"640\" height=\"573\" \/><\/p>\n<p style=\"text-align: center;\"><strong>Apr\u00e8s<\/strong><\/p>\n<p><iframe loading=\"lazy\" style=\"margin: auto;\" src=\"http:\/\/www.youtube.com\/embed\/Yf27_NqMGgw?rel=0\" frameborder=\"0\" width=\"640\" height=\"480\"><\/iframe><\/p>\n<p><strong>2- Une interface centralis\u00e9e pour un meilleur service<\/strong><\/p>\n<p>Comme pouvez le constater dans le vid\u00e9o ci-dessus, la nouvelle section vous permet de consulter au m\u00eame endroit:<\/p>\n<ul>\n<li>Vos demandes d&#8217;assistance en cours de traitement ou r\u00e9cemment r\u00e9solues;<\/li>\n<li>Avertissements sur les interruptions de service. Vous pouvez \u00eatre avis\u00e9 des d\u00e9veloppements de la situation en un seul clic;<\/li>\n<li>Des r\u00e9ponses instantan\u00e9es pour une multitude de situation que vous pourriez rencontrer;<\/li>\n<li>Un formulaire plus complet qui offrira \u00e0 notre \u00e9quipe plus d&#8217;information afin de vous offrir des r\u00e9ponses plus pr\u00e9cises \u00e0 vos questions.<\/li>\n<\/ul>\n<p>Tout cela dans un seul endroit. La simplicit\u00e9 d&#8217;utilisation \u00e0 son meilleur.<\/p>\n<p><strong>3- Des outils personnalis\u00e9s pour un service plus rapide<\/strong><\/p>\n<p>Nous sommes tous trop occup\u00e9 pour que notre pr\u00e9cieux temps soit utilis\u00e9 \u00e0 attendre. C&#8217;est pourquoi d\u00e8s que vous entrez le sujet de votre demande dans notre nouvel outil d&#8217;assistance, vous recevrez des solutions que nous consid\u00e9rons pertinentes pour r\u00e9pondre \u00e0 votre question. Avec cet outil, vous pourrez recevoir une r\u00e9ponse \u00e0 la plupart de vos questions instantan\u00e9ment! \u00a0Une solution qui vous fera certainement gagner du temps.<\/p>\n<p>Il reste encore beaucoup de travail pour renouveler compl\u00e8tement notre hub client et l&#8217;harmoniser sous un seul design. \u00a0Nous avons d\u00e9j\u00e0 commenc\u00e9 \u00e0 travailler sur la section qui permet la gestion de produit et la gestion des \u00e9l\u00e9ments financiers qui seront aussi renouvel\u00e9 dans les prochains mois.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>La nouvelle interface d&#8217;assistance de Funio est arriv\u00e9e! \u00c9volution. Am\u00e9lioration. Transformation. Les nouveaut\u00e9s se multiplient chez Funio! \u00a0Nous sommes fier de vous pr\u00e9senter notre nouvelle interface d&#8217;assistance qui se d\u00e9marque principalement de 3 fa\u00e7ons: 1- Un design agr\u00e9able et une simplicit\u00e9 d&#8217;utilisation remarquable On dit qu&#8217;une image vaut milles mots? \u00a0Constatez par vous-m\u00eame l&#8217;excellent travail [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[7,34],"class_list":["post-479","post","type-post","status-publish","format-standard","hentry","category-funio","tag-default","tag-httpmedia-funio-comimageskbblogassistance_thumb-jpg"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Funio lance sa nouvelle interface d&#039;assistance! &#8212; Funio Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.funio.com\/fr\/2012\/06\/funio-lance-sa-nouvelle-interface-dassistance\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Funio lance sa nouvelle interface d&#039;assistance! &#8212; Funio Blog\" \/>\n<meta property=\"og:description\" content=\"La nouvelle interface d&#8217;assistance de Funio est arriv\u00e9e! \u00c9volution. 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