Critical : Network issue in one of our data center

When: Thursday, May 9, 2019 at 6:35 EDT

Description: There is a network issue in one of our data center affecting servers from r015 to r020, s001 to s058 and s211 to s244. All those servers are unreachable at the moment.  We have already found the issue and we are working on it.

Thanks for your patience.

Update: Our ticketing system is also affected by this network issue and our website is in maintenance.

Update: There is a faulty switch in the data center and we will replace it. We have technicians in the data center working on it right now.

Update: The defective switch was replaced and access to the servers is back. Everything is up and running now. Thank you for your patience.


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