{"id":3406,"date":"2016-02-02T10:30:46","date_gmt":"2016-02-02T15:30:46","guid":{"rendered":"http:\/\/blog.funio.com\/fr\/?p=3406"},"modified":"2016-02-02T09:35:30","modified_gmt":"2016-02-02T14:35:30","slug":"le-moyen-le-plus-rapide-pour-obtenir-de-lassistance","status":"publish","type":"post","link":"http:\/\/blog.funio.com\/fr\/2016\/02\/le-moyen-le-plus-rapide-pour-obtenir-de-lassistance\/","title":{"rendered":"Le moyen le plus rapide pour obtenir de l\u2019assistance"},"content":{"rendered":"<p>Comme vous l\u2019avez peut-\u00eatre remarqu\u00e9, nous avons proc\u00e9d\u00e9 \u00e0 une petite am\u00e9lioration c\u00f4t\u00e9 site web, en <strong>ajoutant l\u2019assistance directement dans le menu<\/strong>. Nous esp\u00e9rons que cela est plus clair et facilitera la cr\u00e9ation de tickets si besoin est.<\/p>\n<p>Dans ce nouvel onglet du menu, vous trouverez des liens vers le <a href=\"http:\/\/blog.funio.com\/fr\">blogue<\/a>, les <a href=\"https:\/\/blog.funio.com\/fr\/category\/status\/\">status du syst\u00e8me<\/a> et notre <a href=\"http:\/\/funio.help\">base de connaissance<\/a>.<\/p>\n<p><!--more--><\/p>\n<p><img decoding=\"async\" class=\"alignnone\" style=\"width: 100%; height: auto;\" src=\"https:\/\/media.funio.com\/images\/kb\/blog\/SupportFR.png\" alt=\"Support\" \/><\/p>\n<p>Surtout, vous avez maintenant <strong>un lien direct vers la section support<\/strong> de votre <a href=\"http:\/\/hub.funio.com\">Hub Funio<\/a>, le moyen le plus rapide de soumettre une demande et d\u2019obtenir une r\u00e9ponse. <strong>Dans plus de 90% des cas, les billets soumis par le Hub Funio obtiennent une r\u00e9ponse dans les 30 minutes!<\/strong><\/p>\n<p>Vous y trouverez aussi un acc\u00e8s au <strong>LiveChat<\/strong>, qui, est ouvert les jours ouvrables de 8h \u00e0 19h.<\/p>\n<p>Nous esp\u00e9rons que ce changement vous rendra la vie plus facile et compl\u00e9mentera parfaitement <a href=\"http:\/\/blog.funio.com\/fr\/2016\/01\/hebergement-application-funio-assistance\/\" target=\"_blank\">l\u2019addition de l\u2019assistance<\/a> sur <a href=\"http:\/\/funio.com\/fr\/hebergement-web\/appli\" target=\"_blank\">l\u2019application Funio<\/a>!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Comme vous l\u2019avez peut-\u00eatre remarqu\u00e9, nous avons proc\u00e9d\u00e9 \u00e0 une petite am\u00e9lioration c\u00f4t\u00e9 site web, en ajoutant l\u2019assistance directement dans le menu. Nous esp\u00e9rons que cela est plus clair et facilitera la cr\u00e9ation de tickets si besoin est. Dans ce nouvel onglet du menu, vous trouverez des liens vers le blogue, les status du syst\u00e8me [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,191],"tags":[7,231],"class_list":["post-3406","post","type-post","status-publish","format-standard","hentry","category-funio","category-site-web","tag-default","tag-httpsmedia-funio-comimageskbbloglifesupport-png"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Le moyen le plus rapide pour obtenir de l\u2019assistance &#8212; Funio Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/blog.funio.com\/fr\/2016\/02\/le-moyen-le-plus-rapide-pour-obtenir-de-lassistance\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Le moyen le plus rapide pour obtenir de l\u2019assistance &#8212; Funio Blog\" \/>\n<meta property=\"og:description\" content=\"Comme vous l\u2019avez peut-\u00eatre remarqu\u00e9, nous avons proc\u00e9d\u00e9 \u00e0 une petite am\u00e9lioration c\u00f4t\u00e9 site web, en ajoutant l\u2019assistance directement dans le menu. 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