{"id":3394,"date":"2016-01-18T11:00:17","date_gmt":"2016-01-18T16:00:17","guid":{"rendered":"http:\/\/blog.funio.com\/fr\/?p=3394"},"modified":"2016-01-18T10:24:59","modified_gmt":"2016-01-18T15:24:59","slug":"hebergement-application-funio-assistance","status":"publish","type":"post","link":"http:\/\/blog.funio.com\/fr\/2016\/01\/hebergement-application-funio-assistance\/","title":{"rendered":"Du nouveau dans l\u2019App Funio!"},"content":{"rendered":"<p>2016 vient de commencer, et nous sommes heureux d\u2019annoncer la <strong>premi\u00e8re mise \u00e0 jour importante<\/strong> de <a href=\"https:\/\/funio.com\/fr\/hebergement-web\/appli\/\">l\u2019application mobile Funio<\/a>!<\/p>\n<p>Cette mise \u00e0 jour propose deux nouveaut\u00e9s principales (ainsi que de nombreuses petites am\u00e9liorations ici et l\u00e0). Les voici.<\/p>\n<p><!--more--><\/p>\n<h2>L\u2019assistance technique directement dans votre mobile<\/h2>\n<p>La premi\u00e8re nouvelle fonctionnalit\u00e9 (et elle est de taille!), c\u2019est l\u2019int\u00e9gration dans<a href=\"https:\/\/funio.com\/fr\/hebergement-web\/appli\/\"> l\u2019app<\/a> de la section assistance. Vous pouvez maintenant ouvrir des <strong>requ\u00eates techniques<\/strong> et interagir avec notre \u00e9quipe de soutien directement de l\u2019app. Nous avons aussi ajout\u00e9 l\u2019acc\u00e8s \u00e0 notre base de connaissance via un syst\u00e8me de recherche intuitif et efficace.<\/p>\n<p><img decoding=\"async\" class=\"alignnone\" style=\"width: 100%; height: auto;\" src=\"https:\/\/media.funio.com\/images\/kb\/blog\/ticketsFR.jpg\" alt=\"Assistance Technique\" \/><\/p>\n<p>Dans la nouvelle section assistance de <a href=\"https:\/\/funio.com\/fr\/hebergement-web\/appli\/\">l\u2019application Funio<\/a>, vous pourrez\u00a0:<\/p>\n<ul>\n<li>Consulter la <a href=\"http:\/\/funio.help\">base de connaissance<\/a> Funio;<\/li>\n<li><strong>Ouvrir un billet de soutien<\/strong>, y r\u00e9pondre;<\/li>\n<li>Consulter vos pr\u00e9c\u00e9dents billets;<\/li>\n<li><strong>Communiquer directement avec notre \u00e9quipe de soutien technique<\/strong>.<\/li>\n<\/ul>\n<p>Nous avons voulu rendre cette interface facile et intuitive. Avec cette nouvelle fonctionnalit\u00e9, c\u2019est comme si vous pouviez envoyer un message texte \u00e0 notre <strong>\u00e9quipe de soutien<\/strong>, si besoin est!<\/p>\n<p>Plus encore, cette fonctionnalit\u00e9 est un pas de plus vers une <strong>gestion mobile, facile et rapide de votre <a href=\"http:\/\/funio.com\/hebergement-web\/partage\" target=\"_blank\">h\u00e9bergement web<\/a> et de vos <a href=\"http:\/\/funio.com\/fr\/domaines\" target=\"_blank\">noms de domaines<\/a>.<\/strong><\/p>\n<h2><img decoding=\"async\" class=\"alignnone\" style=\"width: 100%; height: auto;\" src=\"https:\/\/media.funio.com\/images\/kb\/blog\/supportappFR.jpg\" alt=\"Assistance Technique\" \/><\/h2>\n<h2>G\u00e9rez et ajoutez des contacts<\/h2>\n<p>Vous pouvez maintenant aussi g\u00e9rer votre compte et vos contacts dans l\u2019application mobile Funio.<strong> Ajoutez ou modifiez les contacts techniques, administratifs ou de facturation<\/strong> o\u00f9 que vous soyez.<\/p>\n<p>Cette premi\u00e8re mise \u00e0 jour n\u2019est qu\u2019un pr\u00e9lude, et croyez-nous, on vous pr\u00e9pare de nombreuses autres fonctionnalit\u00e9s pour l\u2019application Funio.<\/p>\n<p>N\u2019h\u00e9sitez pas \u00e0 partager avec nous vos impressions sur <a href=\"https:\/\/funio.com\/fr\/hebergement-web\/appli\/\">l\u2019application Funio<\/a>!<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>2016 vient de commencer, et nous sommes heureux d\u2019annoncer la premi\u00e8re mise \u00e0 jour importante de l\u2019application mobile Funio! Cette mise \u00e0 jour propose deux nouveaut\u00e9s principales (ainsi que de nombreuses petites am\u00e9liorations ici et l\u00e0). Les voici.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[228,10],"tags":[7,229],"class_list":["post-3394","post","type-post","status-publish","format-standard","hentry","category-app","category-funio","tag-default","tag-httpsmedia-funio-comimageskbblogsupportapp-png"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>- L&#039;assistance technique de votre h\u00e9bergement dans votre t\u00e9l\u00e9phone!<\/title>\n<meta name=\"description\" content=\"Vous pouvez maintenant ouvrir des\u00a0requ\u00eates techniques\u00a0et interagir avec notre \u00e9quipe de soutien directement de l\u2019app. Nous avons aussi ajout\u00e9 l\u2019acc\u00e8s \u00e0 notre base de connaissance via un syst\u00e8me de recherche intuitif et efficace.\" \/>\n<meta name=\"robots\" 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