{"id":3453,"date":"2016-02-02T10:30:47","date_gmt":"2016-02-02T15:30:47","guid":{"rendered":"http:\/\/blog.funio.com\/en\/?p=3453"},"modified":"2016-02-02T09:31:11","modified_gmt":"2016-02-02T14:31:11","slug":"the-fastest-way-to-get-support","status":"publish","type":"post","link":"http:\/\/blog.funio.com\/en\/2016\/02\/the-fastest-way-to-get-support\/","title":{"rendered":"The fastest way to get support"},"content":{"rendered":"<p>As you may have noticed, we made a couple of changes on our website, and we added the <strong>support directly in the main menu.<\/strong> We hope it will make it fast and clear to create tickets if needed.<\/p>\n<p>In this new tab of the menu, you will find links for our <a href=\"https:\/\/blog.funio.com\/en\" target=\"_blank\">blog<\/a>, our <a href=\"https:\/\/blog.funio.com\/en\/category\/status\/\" target=\"_blank\">system status <\/a>and our <a href=\"http:\/\/funio.help\" target=\"_blank\">knowledge base<\/a>.<!--more--><\/p>\n<p><img decoding=\"async\" class=\"alignnone\" style=\"width: 100%; height: auto;\" src=\"https:\/\/media.funio.com\/images\/kb\/blog\/SupportEN.png\" alt=\"Support\" \/><\/p>\n<p>More importantly, there is now a direct link to your Support Section in your <a href=\"http:\/\/hub.funio.com\" target=\"_blank\">Funio Hub<\/a>. This is the fastest way to create a ticket and to get support. <strong>In more than 90% of cases, tickets created in the Funio Hub are answered within 30 minutes!<\/strong><\/p>\n<p>You will also find an access to our <strong>LiveChat<\/strong>, which is open on work days from 8 AM to 7 PM.<\/p>\n<p>We hope this tiny makeover will make things easier for you and will complement well the <a href=\"http:\/\/blog.funio.com\/en\/2016\/01\/hosting-support-funio-app\/\" target=\"_blank\">addition of the support<\/a> on the <a href=\"http:\/\/funio.com\/en\/web-hosting\/app\" target=\"_blank\">Funio App<\/a>!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As you may have noticed, we made a couple of changes on our website, and we added the support directly in the main menu. We hope it will make it fast and clear to create tickets if needed. In this new tab of the menu, you will find links for our blog, our system status [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[6,227],"class_list":["post-3453","post","type-post","status-publish","format-standard","hentry","category-funio","tag-default","tag-httpsmedia-funio-comimageskbbloglifesupport-png"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The fastest way to get support - Funio Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/blog.funio.com\/en\/2016\/02\/the-fastest-way-to-get-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The fastest way to get support - Funio Blog\" \/>\n<meta property=\"og:description\" content=\"As you may have noticed, we made a couple of changes on our website, and we added the support directly in the main menu. 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