{"id":3437,"date":"2016-01-18T11:00:53","date_gmt":"2016-01-18T16:00:53","guid":{"rendered":"http:\/\/blog.funio.com\/en\/?p=3437"},"modified":"2016-01-18T10:24:07","modified_gmt":"2016-01-18T15:24:07","slug":"hosting-support-funio-app","status":"publish","type":"post","link":"http:\/\/blog.funio.com\/en\/2016\/01\/hosting-support-funio-app\/","title":{"rendered":"What\u2019s new in the Funio App?"},"content":{"rendered":"<p>In this first month of 2016, we are really happy to announce the first major update of the <a href=\"https:\/\/funio.com\/en\/web-hosting\/app\/\">Funio App<\/a>!<\/p>\n<p>This update offers two main new features &#8211; as well as many minor improvements here and there. <strong>So, what\u2019s new in the Funio App?<\/strong><\/p>\n<p><!--more--><\/p>\n<h2>Technical support directly on your phone<\/h2>\n<p>The main new feature is a big one: we integrated the whole <strong>support section<\/strong> in the <a href=\"https:\/\/funio.com\/en\/web-hosting\/app\/\">app<\/a>. You can now open <strong>technical request<\/strong> and<strong> interact with our support team<\/strong> directly on your phone. We also added an access to our <a href=\"https:\/\/funio.help\/?\">knowledge base<\/a> with an intuitive and efficient search engine.<\/p>\n<p><img decoding=\"async\" class=\"alignnone\" style=\"width: 100%; height: auto;\" src=\"https:\/\/media.funio.com\/images\/kb\/blog\/supportappEN.jpg\" alt=\"\" \/><\/p>\n<p>In this new support section, you can:<\/p>\n<ul>\n<li>Check Funio\u2019s <a href=\"https:\/\/funio.help\/?\">knowledge base<\/a>;<\/li>\n<li><strong>Open a ticket<\/strong> and reply;<\/li>\n<li>Check your previous tickets;<\/li>\n<li>Communicate directly with our support team.<\/li>\n<\/ul>\n<p>We wanted to make this interface easy and intuitive. With this new feature, it is as if you can text our support team when needed.<\/p>\n<p>More importantly, this new feature is one more step towards our aim: easy, fast and mobile management of <strong>your <a href=\"http:\/\/funio.com\/en\/web-hosting\/shared\">web hosting<\/a> and <a href=\"http:\/\/funio.com\/en\/domains\">domain names<\/a><\/strong>.<\/p>\n<p><img decoding=\"async\" class=\"alignnone\" style=\"width: 100%; height: auto;\" src=\"https:\/\/media.funio.com\/images\/kb\/blog\/ticketsEN.jpg\" alt=\"\" \/><\/p>\n<h2>Manage and add contacts<\/h2>\n<p>Also, you can now manage the contacts of your account directly in the app. <strong>Add or edit the technical, administrative or billing contacts<\/strong> wherever you are.<\/p>\n<p>This first update is only a start. Trust us, we have many more features coming for the <a href=\"https:\/\/funio.com\/en\/web-hosting\/app\/\">Funio App<\/a>.<\/p>\n<p>Don\u2019t hesitate to share your thoughts on the app and the new features here on our <a href=\"http:\/\/facebook.com\/funiohosting\" target=\"_blank\">social<\/a> <a href=\"http:\/\/twitter.com\/funiohosting\" target=\"_blank\">media<\/a>!<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this first month of 2016, we are really happy to announce the first major update of the Funio App! This update offers two main new features &#8211; as well as many minor improvements here and there. So, what\u2019s new in the Funio App?<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[224,11,13],"tags":[6,225],"class_list":["post-3437","post","type-post","status-publish","format-standard","hentry","category-app","category-funio","category-web-hosting","tag-default","tag-httpsmedia-funio-comimageskbblogsupportapp-png"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>- Text Funio&#039;s Support Team with the Funio App!<\/title>\n<meta name=\"description\" content=\"We integrated the whole\u00a0support section\u00a0in the\u00a0app. You can now open\u00a0technical request\u00a0and\u00a0interact with our support team\u00a0directly on your phone. We also added an access to our\u00a0knowledge base\u00a0with an intuitive and efficient search engine.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/blog.funio.com\/en\/2016\/01\/hosting-support-funio-app\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"In this first month of 2016, we are really happy to announce the first major update of the Funio App!\" \/>\n<meta property=\"og:description\" content=\"What&#039;s new in the Funio App? 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