Funio

We are currently looking for companies or consultants that would have the skills to help certain of our customers in the migration of their PHP4 websites/applications to PHP5. If  you are a Funio services customer and that you are interested in suggesting your services as an expert in this matter, please leave your coordinates in this article’s comments.

Indeed, Funio has already stopped supporting PHP4 on most of its infrastructures approximately a year ago. However, we still have a part of our old infrastructure that is still hosting a number of customers that still use this older technology. In an effort to continue offering stable and efficient services, Funio is in the process of migrating these customers to newer servers, which also implies that PHP4 will no longer be supported for these customers in the next few weeks.

We are very conscious that these [...] Continue Reading.

For several months now, we have been using a security module called ModSecurity, which allows us to better protect your sites by filtering Web requests through predefined rulesets. Today, we are deploying a major update on this system and activating new complementary features to improve its efficiency and performance.

In a nutshell, ModSecurity allows us:

• the optimization of performances by controlling web requests that abuse resources on our servers
• a more efficient and centralized control over the protection of your sites

Optimized Functionnalities

Here are the main ModSecurity functions that will be optimized.

Dynamic Banned IP Address List

Our system recuperates lists of known IP addresses that attempt to send spam or that pollute forums and blogs. We recuperate these lists from valid sources that combat spam and from addresses we compile ourselves.

The IP addresses that are blocked by our system [...] Continue Reading.

Following our recent update of the One-Click application scripts included on our Panelbox hosting platform, we noticed that certain customers are looking for a way to take advantage of its automated update system. Indeed, one of the features that lead us to change our installation scripts provider to Softaculous, was that we can now provide a reliable and easy-to-use update feature. In fact, as soon as a new software update is made available, you can make an upgrade in a single click.

Importing Software

Although we have imported all installations that had been made by the previous version of One-Click (Fantastico) into the new version (Softaculous), manual installations could not be imported automatically. This means that if you had manually installed Magento, for example, it would not be listed in the One-Click software list, or upgrade list. However, you can now integrate it to [...] Continue Reading.

You probably know that we offer a unique email marketing solution by partnering with CakeMail. In order to contineue being efficient and to offer you more, we have updated the Funio CakeMail platform. If you are a current user, you will immediately notice a new welcome page, and maybe some of the additional features that have taken place. What you will probably notice the most, is that this happened seamlessly.

By going from version 3.4 to 3.5, our customers can take advantage of a more complete solution. In a nutshell, here are the important updates:

• a new welcome tab and some additional goodies to welcome users
• a completely redesigned campaign report page
• a way to disable the advanced editing mode in the campaign editor (HTML and WYSIWYG) right from the template source code
• a more secure Single Sign-On (that’s how you connect to CakeMail [...] Continue Reading.

As you surely know, the “Customer Hub” is an interface unique to Funio and the ideal tool to contact our support department, as well as manage your account and your products. Recently, new products have been added to our array of services (such as SSL Certificates and Funio CakeMail, our email marketing solution), but until now these products were not available for customers that did not own a Funio hosting plan. Not anymore!

If you wish to exploit your Web presence to its maximum, you can now do so with Funio! Starting now, our customers can obtain related products (SSL, Funio CakeMail, SpamShield) without first having a hosting plan. This is particularly interesting for our reseller customers that wish to provide complementary services to their own customers, but also for consultants or web developers that would like to offer more to their customer [...] Continue Reading.

This is the final article out of a series of 3 that relates our observations following the evaluation of the results found in a recent survey sent to all our customers. The previous article discussed the improvement of our communications and our presence for our customers.

Preserving an excellent quality-price ratio

The survey confirms that our customers appreciate the Funio quality-price ratio. Consequently, it is imperative that we keep this advantage, and we firmly intend to do so, in addition to pursuing ongoing improvements and those mentioned in our previous articles (1/3 and 2/3).

Obviously, there exists web hosting solutions for all wallets. One of our objectives is to make available solutions that were not before, either because they were simply non-existent, too complex or too expensive. We always consider this quality-price ratio when developing new products. For example, we are looking [...] Continue Reading.

This is the second article out of a series of 3 that relates our observations following the evaluation of the results found in a recent survey sent to all our customers. The previous article discussed the consistency of our services.

Improvement to our communications and our presence for our customers

All through last year, all our efforts have been oriented towards the optimization of our operations. Indeed, we have been concentrating our efforts on our customer interfaces, our providers, our customers service processes, our infrastructures and our products. It is not over yet! There is still a lot of work to be done, but we are already very satisfied with has been accomplished so far.

All these updates and optimizations might explain why little effort has been put on our communications. Indeed, our [...] Continue Reading.

Several weeks ago, we sent a survey to all our customers which had the following main objectives:

• Become more familiar with the profile of the people that use our services
• Know what is the perception our customers have of our services
• Know what is the perception our customers have of our company (Funio)
• Gather comments and suggestions for each of the previous aspects to better prioritize our projects

We are very satisfied with the response volume to the survey, and we would like to sincerely thank all those who have participated. As planned, a draw was made among the respondents that had left their coordinates at the end of the survey. The 21 winners that share over $600 in prizes have been contacted and mentioned in a previous article.

In order to pursue our spirit of collaboration and exchange with [...] Continue Reading.

Several weeks ago, we have sent to all our customers a survey as a means to better know them, and also to obtain additional information on their needs. We have then proceeded to a draw of 21 prizes, which included a 12 month free hosting plan (up to a value of $200).

Here is the list of all the winners that have been contacted in the last few days:

You probably know our One-Click service that is included on all our Panelbox hosting plans. This service allows you to easily install many popular Web applications such as WordPress, Joomla, OsCommerce and many more. If you were not aware of this feature, you can take advantage of it right now in your Panelbox control panel under the One-Click section!

Funio, in partnership with Softaculous, is proud to announce the upgrade to this Panelbox add-on! In the week of April 8th 2013, our One-Click service will offer the following features.

Frequent Software Updates

As you may know, it is very important to maintain an updated version of the software you use, because in addition to offer new functionalities, updates also provide “bug” fixes and tighten security. You can be sure that the software version you are installing through One-Click is the latest one available. Additionally, you [...] Continue Reading.